Remote management is operating and diagnosing screens without going to them: seeing which are online, what they are currently playing, whether the last update landed, and restarting or reconfiguring them in place. It is the difference between a support ticket and a van.
The economics are decisive at scale. A site visit costs a technician's day plus travel; on a fifty-site network, needing one visit per site per year is a full maintenance budget spent on problems a remote restart would have fixed. This is usually the single largest operational cost difference between platforms.
The caveat is that "remote management" often means a status dashboard, which is monitoring, not management. Knowing a screen is offline does not fix it. The capabilities that actually save visits are remote reboot, remote firmware and player update, screenshot-on-demand to see what a screen is really showing, and log retrieval, and they need to work on a device that is misbehaving, which is precisely when agents fall over.
Ask what happens when a player is powered on but its software has hung. If the answer involves someone physically present, the network's real support cost is higher than the quote.